This will include ensuring the timely event reporting of breaches and incidents and work with supervisor to identify preventative measures when issues ariseĮnsure quality in the implementation of system and process improvements within the teamĮxchanges complex or sensitive information with others
Raising and responding to client queries/issues in a timely manner. Provide feedback on project related activities Prepare team MI and report to supervisor for open discussions to ensure on going learning and continuous improvement May train others and will attend brown bag sessions to increase company awareness and enhance overall knowledge Report to supervisor any suspected transactional issues, failures or potential losses Participates in activities related to compliance Understands the procedures and controls required for custody accounts Properly monitor errors to ensure adherence to audit and control policies and makes recommendations to correct errors Participates or coordinates UAT implementation and training activities This will include ensuring all client deliverables and targets are met and ensure communication with the client is effective Under little to no direct supervision provides support to all operational processes as needed. Minimum 3-6 years of experience in System AdministrationĮxperience with administrating the Atlassian product line (Jira, Agile, Confluence, etc.)Įxcellent communication skills and experience in supporting technical and non-technical staff Linux/Unix system administration experience
Proficiency in a scripting language (bash, python, perl)Įxperience with APIs and tool/service integrationĮxperience authoring wiki content for a technical audience Handling routine Atlassian application configuration requestsĬare & feeding of our growing Atlassian ecosystem: configuration management scaling & HA/DR monitoring & performanceĬonfiguring & managing development & testing sandboxes routine application upgrades new product evaluationĪssisting staff users with workflow documentation, improvement, & solutions helping them select the right tools for their jobsĪssisting staff users with wiki design, integration & authoringĮxperience with scaling and monitoring HA/DR services